Refund policy
Cancellations and Refunds.
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where you cancel more than 60 days prior to the intended date of travel, the cancellation fee will be the Deposit;
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where you cancel less than 60 days, but more than 40 days, prior to the intended date of travel, the cancellation fee will be the Deposit and 50% of the remaining Price;
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where you cancel less than 40 days prior to the intended date of travel, the cancellation fee will be 100% of the Price.
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You acknowledge and agree that the Cancellation Fees are a genuine pre-estimate of our likely losses arising from your cancellation of the Package.
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If you want to cancel the Package, you should make a request in writing via email and provide us with the name and booking reference number.
Where we may cancel
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In the event that we need to cancel your Package, for example, where there are safety concerns due to adverse weather conditions which cannot be reasonably overcome, we will use reasonable endeavours to reschedule the trip on a mutually convenient date or provide a full refund of the Price.
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We may cancel your Package if we do not have the minimum number of required travellers sign up for the relevant Package, in which case you may choose a different Package or you may choose to receive a full refund of the Price.